Â鶹ÉçÇø

Wales’ leading training provider Â鶹ÉçÇø has appointed a new Learner Representative to become the voice of work-based learners across all Â鶹ÉçÇø programmes and sub-contractors to the Â鶹ÉçÇø Governance Committee and Welsh Government.

Emily Dumelow, 21 and a former Press and Corporate Relations Officer, joins Â鶹ÉçÇø having previously completed an apprenticeship herself, gaining a Level 3 Business Administration Diploma.

As Learner Representative, Emily will sit on Â鶹ÉçÇø’s Governance board and work closely with learners from across the Â鶹ÉçÇø network, conducting forums and focus groups to gather feedback and improvements and will work within Â鶹ÉçÇø’s Â鶹ÉçÇø Department, building relations with schools and delivering the Â鶹ÉçÇø message.

Another important part of Emily’s role will involve regularly liaising with the National Union of Students Wales (NUS Wales). Â鶹ÉçÇø is the first Welsh training provider to work with the NUS Wales in this capacity, having created the position to bridge the gap between learners and managers, and ensure all students are satisfied with and happy in their learning environment.

Emily said: “I am excited by this role as completing an apprenticeship was a massive benefit for me and I am keen for others to have an experience as beneficial as mine. I look forward to being able to develop and help improve the experience for current learners by listening to any issues or improvements they may have. I believe my experience as an apprentice will allow me to relate to the learners and encourage true and constructive feedback.”

The role will bridge the gap between learners and managers to ensure all learners get the best from their Â鶹ÉçÇø experience and ensure continual improvement of services.

Andrew Cooksley, managing director of Â鶹ÉçÇø said: “I am thrilled that Emily, who has first-hand experience of work-based learning, has been appointed as Â鶹ÉçÇø’s new Learner Representative.

“Emily joins us at a very exciting time – 2015 was a hugely successful year for Â鶹ÉçÇø and Emily will make a major contribution to the development of our programmes in 2016 and help us connect more effectively with our learners, the NUS and the Welsh Government.”